CMLS is Hiring a Director of Programs

Are you energized by discussing, advocating, and educating others? Do you have an appreciation for the value and benefits of the multiple listing service? Does the opportunity to have a national impact on homeownership excite you? We may be looking for you!

Join the Council of Multiple Listing Services (CMLS) working remotely with a great group of innovative, fast paced, hardworking, fun individuals to bring the real estate industry together by providing solutions that build a better marketplace.

The person we select will have strong conceptual thinking and self-management skills and be an expert in their field.  If you have a track record of building strong relationships, getting results, and developing successful programs this position may be for you!

We are seeking a Director of Programs who is a Leader, a Team Player and a Collaborator who engages our members to discover and evaluate MLS issues and marketplace opportunities to then determine the best course of action.

The Director of Programs will have a strong work ethic, the ability to thrive under pressure, and balance a diverse range of responsibilities including:

• Identifying and promoting MLS best practices,
• Developing of MLS policy proposals,
• Creating industry resources,
• Facilitating MLS education and training programs,
• Building content and program agendas,
• Translating complex MLS policy and procedures into simple language

The ideal candidate will have 5+ years of proven experience within the real estate ecosystem, 3+ years working in or directly with the MLS as it relates to policy, customer service, compliance, and training.  Strong presentation, teaching, public speaking skills are a must. Experience with AMS, content management systems, technical/policy writing, and a bachelor’s degree are preferred.

Other key points:

• Reports to the CEO
• Be proficient in Microsoft Office Suite
• Be knowledgeable in Zoom Video Conferencing
• Be organized with attention to detail
• Utilize discretion and good professional judgment
• Thrive in an entrepreneurial environment where great performance is rewarded
• Work with minimal supervision
• Autonomy and responsibility are expected, self-starting and resourcefulness are required
• Travel approximately 25% of the time

Primary Duties and Responsibilities:

• Develop, refine, plan, implement, and lead CMLS programs in accordance with our strategic plan and leadership priorities, while carrying out the CMLS mission, vision, and values.
• Develop an annual operating plan with short and long-term goals and objectives and an annual budget to support the plan in order to achieve the successful outcome of the programs.
• Maintain and improve existing programs (CMLX, Best Practices, Policy, Self-Assessment Tools).
• Identify and coordinate classes, workshops, and webinars in collaboration with workgroups and committees, develop agendas, content, and resources in alignment with strategic plan.
• Engage, support, and coordinate volunteers on workgroups and committees.
• Collaborate with staff to ensure marketing, communications, and event logistics align with overall organizational goals and desired outcomes.
• Ensure staff has training on programs and MLS/industry topics.
• Serve as the leading industry resource and provide subject matter expertise on MLS Best Practices and Policy.
• Build relationships with members and maintain partnerships/alliances with stakeholders.
• Develop mechanisms to identify key industry issues and to determine the role CMLS can take to improve policy, process, and education for our membership.
• Proactively solicit feedback from membership/volunteers/stakeholders to identify future needs of MLS and ORE; stay abreast of current and future landscape understanding the needs, wants and desires of membership.
• Work closely with CEO to identify and advise on MLS and industry trends and their potential impact to membership and ORE.
• Translate MLS policy/data/topic terms into a message suitable for multiple audiences.
• Attend and participate in Industry Events as needed.

NEXT STEPS:

Submit a cover letter, resume and salary requirements to jobs@councilofmls.org with “Director of Programs” in the subject line and be available for video interviews.